ServiceNow

ServiceNow is a cloud-based platform that helps businesses automate their IT service management (ITSM) processes, streamline workflows, and enhance service delivery. This course will guide you through the fundamental features and functionalities of ServiceNow, from incident and change management to custom application development. You’ll learn how to leverage ServiceNow’s features to optimize IT services and improve business processes efficiently.

Why Choose the Course?

• Learn to configure and customize ServiceNow to meet organizational needs.
• Gain hands-on experience with key ServiceNow modules like Incident Management, Problem Management, and Change Management.
• Understand ServiceNow’s capabilities to enhance business workflows across various departments, including HR, IT, and customer service.
• Build a strong foundation to pursue ServiceNow certifications and increase career opportunities in IT service management.
• Benefit from practical knowledge that can be applied directly in real-world projects.